Please note our Customer Service phoneline opening hours are different over the festive period! See details below. To avoid waiting in a phone queue, you can also contact us via Tenants Online.
In an emergency, please call 0303 303 0003 to access our out-of-hours service.
| Wednesday 23 December | Open as normal |
| Thursday 24 December | 9am-12 noon* |
| Friday 25 December | Closed |
| Monday 28 December | Closed |
| Tuesday 29 December | 10am-2pm* |
| Wednesday 30 December | 10am-2pm* |
| Thursday 31 December | 10am-2pm* |
| Friday 1 January | Closed |
| Monday 4 January | Closed |
| Tuesday 5 January | Open as normal |
Please note all our offices remain closed and office-based staff are working from home.